Author: Taylor David

LIVE from Atlanta! | Social Media Help Desk Episode 26

 Live from Atlanta?! That’s right – this week, we’re taking the Social Media Help Desk on the road! KWSM President, Katie Wagner, is streaming live from our Atlanta, Georgia office with panel members Adam Greene and Jacy Johnson to discuss current social media news along with our featured topics:

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Attack of the Twitter Purge | Social Media Help Desk Episode 24

The Twitter Purge has hit – how are your accounts dealing with the aftermath? This week, KWSM President Katie Wagner leads our Facebook LIVE discussion, Social Media Help Desk, with guests Stephen Wagner and Daniel Thaete, as they discuss the Twitter Purge, whether Instagram is right for your business, and

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IHOP or IFLOP? | Social Media Help Desk Episode 17

Did IHOP just launch the best… or the worst social media campaign ever? In an attempt to draw in more customers, the breakfast chain temporarily changed their name to IHOb (International House of Burgers) causing an online frenzy. This week, our social media help desk panel, Assistant Project Manager Alexandra

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How Focus Groups Can Redefine Your Business

In any business, knowledge is power. And the more you know about your own business, the better you can connect with your audience and see results. With focus group testing, you can gain valuable information based on the questions you ask the group. This information is entirely under your control

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