{ Direct to Consumer }

MARKETING FOR BRAND LOYALTY

It takes more than awareness

The DTC space is crowded. It can be hard to compete for the attention of consumers – and that attention span, when you do get it, is short. To succeed, you must engage your customers quickly and drive action.

There are a lot of potential channels to sell through, and it isn’t easy to know where to aim your marketing resources or how to stay ahead of consumer trends.

At KWSM, we understand how to create content and ads that tap into consumer motivations and turn browsers into buyers.

{ Core Value: Uncommonly Organized }

Our Process

The KWSM Process is focused on analysis and strategic alignment every 90-days to keep us focused on meeting your business goals.

Client Results

We've helped

hundreds of direct to consumer brands

grow since 2010.
What Makes KWSM

Different

Holistic Marketing
Approach

Target and capture qualified prospects on their preferred platforms.

a brand journalism
Mindset

Tell compelling, engaging stories that prospects connect with.

IN-HOUSE
Team

Partner with a full-service team that cares about achieving your goals.

Strategy first,
Tactics Second

Build sustainable success with a custom plan for reaching your audience.

Our Guarantee

Experience our collaborative 6-week strategy process before committing to a long-term engagement.

Growth begins with a conversation.

Fill out this form to speak to a member of our team. Please include links to any digital assets you want us to review before the call.

Direct to Consumer

FAQs

How should I choose a marketing agency for my direct to consumer eCommerce business?

There are a lot of digital marketing agencies for DTC brands to choose from.

Before you commit, ask potential partners about past results and success stories with similar clients. Also, consider the relational fit, not just the services. You should work with a team that you feel comfortable sharing ideas and communicating with.

Finally, your agency partner should be familiar with the systems you already have in place for tracking online sales and customer relationship management. This will ensure that you’re speaking the same language and focused on the same metrics as your campaigns come into focus.

Learn more about how to choose an agency here.

 

Digital marketing is essential for building an audience and selling consumer products, especially if you’re pursuing eCommerce sales through platforms like Shopify, Amazon, or Google. 

As a business owner or brand, you ought to leverage every competitive edge available to you so that you can stay ahead of new players in your space.

Learn more about the benefits of digital marketing here.

Every business and brand needs a unique combination of messaging and tactics to reach and convert their target audience – but too many agencies jump in with tactics without putting the infrastructure in place to maximize results. 

At KWSM, we establish the online infrastructure and roadmap you need before we launch campaigns to maximize ROI and make the best use of your marketing budget.

Learn more about why you need a strategy here.

Factors like page loading speed, user experience, and functionality are valuable indicators of your website’s health. If your website isn’t generating sales, that may be a sign that your site needs a refresh. 

Best practices suggest updating your website design every 2-3 years to keep up with modern trends and usability.

Learn more about how to decide if you need a new website here.

When you work with KWSM’s strategy team, you’ll have a team of digital specialists who will help you develop your brand message, craft your marketing approach, and identify the right tactics for your marketing campaigns. The team is led by our VP of Strategy and includes a Senior Copywriter, UX Specialist, Website Designer, and SEO Specialist. 

When you move into the ongoing execution phase of your marketing plan, KWSM’s team of account managers, ads specialists, copywriters, and content creators, led by our Director of Accounts, will take the reins to implement your digital marketing strategy and track results.

Learn more about the KWSM team here.

Resources

Learn more about KWSM’s projects and services in these posts.

A happy marketing team that just realized great results after learning how to navigate the future of SEO in the age of AI.
Josh Rodriguez

High-Intent Content: The Future of SEO in the Age of AI

If your digital marketing efforts are focused on SEO in 2025, you’re starting on the right path. Forecasting the future of SEO in the age of AI is more important than ever. While search engines have long relied on keywords and backlinks to rank content, artificial intelligence (AI) and machine

Read More »
digital marketing tactics for manufacturing and distribution businesses
Roni Blackburn

Digital Marketing Tactics for Manufacturers & Distributors

The digital-first world dictates new rules for manufacturers and distributors. With both consumers and retail chains increasingly turning to online channels to research and buy products, these businesses can no longer afford to ignore the power of a strong online presence and lead generation engine. Executing the right digital marketing

Read More »

Video Studio Day OC

February 13th, 2025

Create videos for your website or social media channels.

Core Values at KWSM a digital marketing agency