Author: KWSM Team

How to Use Social Media to Get Feedback From Customers

How to Use Social Media to Get Feedback From Customers

Businesses are more focused than ever on perfecting their customers’ experience. Collecting customer feedback for opinions on your brand, service, and product has become essential.   Taking these efforts to social media can be a great way to meet consumers where they are. With 3.8 billion people utilizing these platforms, there

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Should My Business be on TikTok?

The most-buzzed about social media platform over the past year has been TikTok. If you’ve downloaded the app, it’s not hard to see why. The endless 60-second-or-less videos range from informative to comedic, and the more you use the app, the more the algorithm learns about your interest and serves

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podcast microphone in front of small workspace area

Should My Business Have a Podcast?

Businesses these days are abuzz with thoughts of starting a podcast. Before you jump on the podcast train, it’s important to understand your capabilities and responsibilities in the long-term. After all, having an idea and following through with it are two different things. We’ve listed a few questions you should

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What is Text Message Marketing & How to Use it?

As consumers depend more and more on mobile devices, text message marketing is giving businesses the ability to reach customers instantly. On average, 26 billion text messages are sent every day. As a result, these campaigns are known to perform seven times better than traditional email marketing campaigns. Here are

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write better blogs

3 Ways to Write Better Blogs

Are you writing blogs for your business? Blogging for your website is one of the best ways to improve SEO and offer education to help your audience learn more about your area of expertise. Even if you’ve been blogging for a while, there are always ways to improve your efforts. Once

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4 Alternatives to Facebook Ads

4 Alternatives to Facebook Ads 

Facebook has and always will be one of the social media giants. It collects a variety of data, allows friends & family to share posts, gives brands a space to run promotional pages, and of course, allows advertisers to reach their target audience in a highly targeted way. However, if

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Google Analytics

How is Google Analytics Used in Digital Marketing?

Google Analytics is one of the most useful tools in digital marketing. If your business has a website or an online presence, this tool allows you to get insight into valuable information about your audience.  Additionally, pairing a strong digital marketing plan with Google Analytics will help you gather data

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Core Values at KWSM a digital marketing agency