Author: Taylor David

The Business of Blogs | Social Media Help Desk Episode 78

It’s Facebook versus online bullies, and Facebook is trying to score the knockout punch in this fight. This week on the Social Media Help Desk, our panel is streaming live out of Atlanta, and we’re discussing the week’s trending topics, the use of hashtags, and how you can utilize blogs

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Here Today, Gone Tomorrow | Social Media Help Desk Episode 77

It’s the case of the missing following feed.    No, you weren’t the only one to notice that earlier this week, Instagram removed the Following Activity tab without warning, changing the way we “Instagram stalk” forever. This week on the Social Media Help Desk, we’re discussing the sudden change to

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The Magic of Mobile | Social Media Help Desk Episode 76

The future is mobile. You might even be reading this on your phone right now! The truth is that adults spend nearly three hours of their day on their phone, and that’s just the average. If your website isn’t mobile-friendly, your site could be underperforming when it comes to the

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Hacking the Hackers | Social Media Help Desk Episode 75

A change is going to come – how will it affect the way you use these social media tools? This week on the Social Media Help Desk, host Alexandra Hall, and guests Layla Lameijer and Kayson Martin, are discussing some of the notable changes to Pinterest, LinkedIn, and Instagram! They’re

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Seeing Double? | Social Media Help Desk Episode 74

You’re not seeing double; you’re just seeing duplicate content. This week, I’m joining the Social Media Help Desk alongside host Director of Operations Stephen Wagner and Content Editor Ivana Hermida.  We are discussing the week’s industry news, managing your online reputation, and the right way to repurpose content as a

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Mastering Self Promo | Social Media Help Desk Episode 72

Self-promotion can be powerful, but if you’re not careful, it can become boastful. This week on the Social Media Help Desk, I sat down with our host Jeff Soto and my co-panelist Ivana Hermida, to discuss the latest social media news, how to best utilize your video content for social

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Christmas in July | Social Media Help Desk Episode 27

It’s Christmas in July, and we’re celebrating! This week on the Social Media Help Desk, Content Editors Ivana Hermida and Layla Lameijer got together with our guest host Alexandra Hall to discuss the week’s trending social media topics from Instagram’s hidden likes to Facebook’s new holiday marketing plan.    The

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#Facebookdown #Instagramdown

*UPDATE* As of 4:00 PM PST it appears the outage has been mostly resolved.  Refresh. Log out. Sign in again. Check wifi connection. Refresh.   It did not take long for the world to catch on that Facebook and Instagram were down. This is a challenge for us, as we

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The Future of Facebook | Social Media Help Desk Episode 64

Would you opt-in to a virtual makeover? This week on the Social Media Help Desk, our host Alexandra Hall is leading the discussion with guests Ivana Hermida and Angela Smith as they discuss the future of Facebook from new digital capabilities to new ways to pay online. Then we’re jumping

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