Author: Taylor David

When Two Worlds Collide | Social Media Help Desk Episode 54

It’s an exciting week on the Social Media Help Desk panel as we have KWSM Atlanta Content Editor, Audrey Wunderlich, visiting our Orange County office for the week! She is joined by our host Alexandra Hall and web designer Angie Smith as they discuss this week’s trending topics, including all

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Mad for March Madness | Social Media Help Desk Episode 52

The whole country, including our KWSM team, has gone MAD for March Madness. This week on the Social Media Help Desk, we’re kicking things off discussing how companies just like ours can leverage the popularity of March Madness in their social content. Our host, Stephen Wagner, is then leading the

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Systems Down | Social Media Help Desk Episode 51

Nobody panic; Facebook and Instagram weren’t down forever, but during the eight hours last week the world lost access, it sure felt like it! This week on the Social Media Help Desk our panel is sitting down with host Katie Wagner to discuss the panic that arose during the Facebook

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The True Value of Transparency

When you board a plane, train, or automobile, you trust the person at the controls to get you safely to your destination. When you join a company, you expect your boss to do the same. It’s not often that the ‘captain’ trusts you to help plan the journey. When we

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A Social Media Break-Up | Social Media Help Desk Episode 47

When your boss is the internet, getting a vacation approved is harder than you might think. YouTube is looking to change that. This week on the Social Media Help Desk we’re discussing YouTube’s new “vacation mode” for creators, why your audience would want to follow your company on different channels,

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Wild About Web | Social Media Help Desk Episode 46

This week on the Social Media Help Desk, we’re sharpening our design eye with this week’s panel guests, web designers Daniel Thaete and Billy Bates. Your website is the hub for all of your digital marketing efforts and is often your customer’s first impression of your business. Alexandra Hall is

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You’re Invited! | Social Media Help Desk Episode 45

This week on the Social Media Help Desk, we’re talking connections! From Facebook event invitations to a thoughtful contact form at the event of your site, you’re always looking to make a connection with your audience through digital marketing. Our panel host, Operations Manager, Stephen Wagner, is sitting down with

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The “Shh”per Bowl | Social Media Help Desk Episode 44

The “big game” is right around the corner – are you utilizing the biggest sports event of the year to promote your business? Today on the Social Media Help Desk, I’m sitting down with our host Stephen Wagner and Junior Content Editor Ivana Hermida to discuss the legal issues with

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