Would you log on to watch your favorite YouTube videos in “virtual reality?” Well according to this week’s Social Media Help Desk, YouTube would like you to log in and see it! This week, KWSM President, Katie Wagner, led the Social Media Help Desk panel with guests Taylor Glaze and
The Twitter Purge has hit – how are your accounts dealing with the aftermath? This week, KWSM President Katie Wagner leads our Facebook LIVE discussion, Social Media Help Desk, with guests Stephen Wagner and Daniel Thaete, as they discuss the Twitter Purge, whether Instagram is right for your business, and
This week, the social media help desk is back with special guest host Alexandra Hall. Alexandra sat down with web designer Billy Bates and content editor Taylor Glaze to discuss analytics reporting, unique video content, and to answer the controversial question, how do you pronounce GIF? First, Taylor broke
Did IHOP just launch the best… or the worst social media campaign ever? In an attempt to draw in more customers, the breakfast chain temporarily changed their name to IHOb (International House of Burgers) causing an online frenzy. This week, our social media help desk panel, Assistant Project Manager Alexandra
In any business, knowledge is power. And the more you know about your own business, the better you can connect with your audience and see results. With focus group testing, you can gain valuable information based on the questions you ask the group. This information is entirely under your control
This week, Managing Content Editor Jeff Soto sat down with Assistant Project Manager Alexandra Denton and Content Editor Melissa Emnas to discuss the latest trending news and tips, from how to improve the customer experience on your website to maintaining an appropriate brand personality online. As the face of
Lights, camera, action! Did you catch this Tuesday’s LIVE Social Media Help Desk? Each week, members of KWSM team meet to discuss the week’s trending topics and helpful tips for your business’s social media channels! This week, Katie, Angie, and I discussed it all – from new Google Map updates
If you blink – you’ll miss it! On Twitter, what’s trending is all that matters. Hashtags and Twitter threads come and go in an instant, but if you’re prepared, can be used to step up your Twitter game and expand your audience. By keeping track of what’s happening, you
