Before the days of scrolling through Google, Facebook, and Yelp reviews, and the numerous Instagram comments, businesses relied on word-of-mouth and surveys to understand customer satisfaction. In our current digital world, companies are exposed to a variety of ways they can receive feedback. With or without the internet, there’s one
We know it seems a little odd to be talking about authenticity on your Instagram channel. It’s your page. It can’t be any more authentic than that, right? Well, you’d be surprised how hard it is to maintain an authentic feel and voice on your page. So many users are
Wondering what new improvements are being made on social media this week? Facebook is getting real with users, Instagram is testing a new feature that looks similar to another app, and Twitter is now even more convenient to use. Facebook Highlights Self-Care September September 10th was World Suicide Prevention Day,
The funniest story in the world loses its luster after you’ve heard it a half a dozen times. Once we know the punchline, we typically tune out because we know what’s coming next. When it comes to social media, your audience could be having the same reaction to your content
Our team at KWSM: a digital marketing agency works to help brands express themselves through great content, authentic social media, and compelling websites. We manage hundreds of brands each year and share stories of success across a variety of industries by being uncommonly organized. We know what you may
When I accepted an internship at KWSM: a digital marketing agency last spring, I diverged from the path that many of my fellow journalism classmates took by not working at a TV station, radio station, or newspaper. I took it because I was intrigued by the world of social media
Traditionally, when you think of networking, you think of a professional environment and attendees personally exchanging business cards and information. Men and women in their business professional attire and pitching their well-crafted elevator speeches. Those still exist, but now you can network from the comfort of your own home in
Social media is becoming safer for users each and every week. In efforts to improve self-esteem and manage harmful content; Facebook, YouTube, and Pinterest are testing new features and announcing new updates and improvements. Facebook Considers Hiding Users’ Like Count In July, an Instagram test started hiding the like count
