Author: KWSM Team

influencer in scrabble letters

Is Influencer Marketing Right for You?

Influencer marketing is one of the biggest growing trends today. Influencers are individuals that share their experiences about brands and convince others to try them out. They post on their social media channels and/or blog in exchange for free products or paid opportunities. Basically, these social moguls influence other users

Read More »

5 Tips on How to Write a Winning Blog Post

Writing a blog consistently for your brand is a great way to drive traffic to your website. You have to ability to position your company as a thought leader in your industry.  Below are some tips on how to write a solid, thought-provoking blog that will help prove you’re the

Read More »
frowning baby - how to deal with customer complaints

How to Respond to Customer Complaints Online

Social media has become the ideal outlet for consumers to connect with brands. Customers don’t want to pick up the phone and wait on hold just to ask a question. This is the age of short attention spans and the necessity for immediate responses.   Customer service plays an integral

Read More »
Core Values at KWSM a digital marketing agency