There is an abundance of information and content floating around in the internet, but the question is, what is the best? Surely, we all don’t have time to go aimlessly searching for good articles, links, facts and information everyday to find something to populate our social media content. Here are
A couple of weeks ago I wrote about your Klout score and why it’s important if you work in social media. Shortly after that post I had a conversation with a brand manager, who is also a blogger about Alexa.
The number one question I am asked about Facebook is: ‘How do I get more people to ‘like’ my Business Page?’ Let me start by saying that although we all like to be popular, the number of fans is not the most important thing. Building a community of quality fans
Customer service is a tricky thing to do right. As a business owner, you want to keep your customers happy, but at the same time maintain the integrity of your business and your product. Not listening to your customers at all is the death of a company, but satisfying your
It was a long time coming, but Katie Wagner Social Media finally launched our e-newsletter last month! (Shameless plug: subscribe here for a monthly digest of social media tips to help you and your business!) To be frank, before starting our own mailing list, I felt a slight apprehension about
A popular internet meme going around last week showed people in their hobbies or jobs. The diagram was broken out into six blocks with various interpretations of how people view what is done in the activity. The truth, or what actually happens, is never as glamorous as the way people
Despite the protest and dread from many users, the Facebook Timeline is on its way, and it is here to stay. Facebook made the Timeline announcement back in September, but turns out the rollout seemed too hasty, and it’s been months since Facebook claimed it was going to convert every profile
Last week I was fortunate enough to speak to members of Corporate Volunteer Council of Atlanta. CVC is an organization that bridges non-profit organizations and corporations. Some of the members represent 501c3s of various sizes and the companies range from mid size businesses to massive companies that employ tens of
