Playing “Hide and Seek” with SEO | Social Media Help Desk Episode 71
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When was the last time you took a test you knew you wouldn’t fail? This week on the Social Media Help Desk, our host Alexandra Hall is walking through the latest stories in social media marketing with our panel members … Read More

Christmas in July | Social Media Help Desk Episode 27
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It’s Christmas in July, and we’re celebrating! This week on the Social Media Help Desk, Content Editors Ivana Hermida and Layla Lameijer got together with our guest host Alexandra Hall to discuss the week’s trending social media topics from Instagram’s … Read More

#Facebookdown #Instagramdown
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*UPDATE* As of 4:00 PM PST it appears the outage has been mostly resolved.  Refresh. Log out. Sign in again. Check wifi connection. Refresh.   It did not take long for the world to catch on that Facebook and Instagram … Read More

The Future of Facebook | Social Media Help Desk Episode 64
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Would you opt-in to a virtual makeover? This week on the Social Media Help Desk, our host Alexandra Hall is leading the discussion with guests Ivana Hermida and Angela Smith as they discuss the future of Facebook from new digital … Read More

Influencers, Ads, and Instagram Spies! | Social Media Help Desk Episode 63
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It’s an Instagram takeover during today’s Social Media Help Desk. This week our host Katie Wagner is back with content team members Taylor Glaze and Shawn Reynolds to discuss this week’s headlines. We’re looking at one of our favorite platforms … Read More

You’re Booked | Social Media Help Desk Episode 61
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A world where appointments and reservations are made without ever leaving the app you found the business on… is reality!? This week on the Social Media Help Desk, our guest host Stephen Wagner is sitting down with panel members Taylor … Read More

What the James Charles Incident Taught Us About Social Media | Social Media Help Desk Episode 59
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Influencers come and go – but no one has lost followers as quickly as James Charles did last weekend. This week on the Social Media Help Desk, I sat down with our host Alexandra Hall and content editor Ivana Hermida … Read More

You’ve Got Mail | Social Media Help Desk Episode 58
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When Facebook talks – we listen! This week on the Social Media Help Desk, our host Katie Wagner is sitting down with guests Stephen Wagner and Olivia Riley to discuss the new and exciting news which recently came out from … Read More

Is Instagram Saying Goodbye to Likes? | Social Media Help Desk Episode 57
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Nothing speaks more to the cultural significance of social media than when one of the “big players” in the industry releases news of a change coming to the platform and the internet freaks out. This week on the Social Media … Read More

Doubling Down on Influencer Marketing | Social Media Help Desk Episode 55
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Is influencer marketing truly the way of the future? If Instagram’s latest updates are any indication, it might be! This week on the Social Media Help Desk, Assistant Project Manager Alexandra Hall is leading our panel members, Content Editor Olivia … Read More

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