How Conversational Marketing Can Help Your Business


How do we typically converse with others? Conversations happen in-person, over the phone, and via text or video chat. These mediums allow us to have meaningful dialogues with clients, colleagues and everyone in between. But the conversational landscape is rapidly changing in the digital marketing world, and conversational marketing offers an immediate and effective way […]

4 Reasons You Should Use a Live Chatbot on Your Website


Several studies done by Gartner and Outgrow back in 2018 predicted that more than 80% of all customer interactions will be handled without a human agent by 2020.  Since we are now almost halfway through 2020, I think it is safe to say that these predictions were a little too generous. But, the trend toward […]

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