Redeeming Yourself On Social Media
Two weeks ago I wrote about how I had felt slighted by a company through social media. If you missed the blog post, you can read it here. Long story short, I had tweeted a company, only to find that my question was swept under the rug and that the company was replying to other […]
How to Lose Credibility and Customers on Social Media
When I first started using Twitter to reach out to companies, I was impressed at how quickly some responded, or that they responded at all. But then I thought, “It that really surprising?” You’re on social media for a reason: to socialize! If a company is on social media and chooses not to interact with […]
