What Our Team Members Say

KWSM is a great place to work for individuals who are just starting their career or those who have been working in the industry for a while. KWSM offers professional development opportunities and continues to challenge employees to learn new skills to better themselves and the team. KWSM is a great organization because they truly care about every team member and provide an amazing work environment. I would definitely recommend others to work for this organization if they want a place where the work is exciting and the people are fun to work with!

I’m grateful for the training and opportunities I’ve received to increase my digital marketing certifications, grow my leadership through an 8-week course, and receive a promotion.

Because the company focuses on evolution, I have developed new skills in a number of critical areas within our industry. This is invaluable to my professional growth.

There is complete transparency in the organization. I never feel like I’m in the dark about company decisions because everything is shared with us openly and honestly, and it’s clear that decisions are always made in the best interest of the company AND the employees.

I love working here. I am encouraged to grow and become better and stronger. It’s not about seniority or skill-level when you work at KWSM, it’s about how you make an impact and grow yourself within the team. The career path isn’t just a straight line, it’s blurry until you get a foothold into the area you want to specialize in. The opportunity is great, and the sky is truly the limit. I feel happy about my career growth and it’s exciting to watch my peers grow as well. I still feel that I have a lot to learn, and that’s because we never stop growing.

Not to be dramatic, but working at KWSM has been life-changing. I have developed more interpersonal skills, leadership skills, and confidence in my abilities than I’ve ever had in my life. My responsibilities and the ways my managers help facilitate my growth have shaped me into a more qualified professional, and I am proud of the skills I have picked up along the way. More importantly, the leaders on this team have encouraged me to regularly share my opinions/ideas, which has launched me out of my comfort zone, made me a more effective contributor to the team’s success, and given me total confidence in my voice and what I bring to the table. I am inspired by the ways Katie, the President of our company, displays her passion for building up young women in the industry by encouraging them to show up and speak up in every meeting. Her guidance has made all the difference in our company culture and in my own personal development. I couldn’t say enough good things about this company, our fantastic team of A-players, and how it has shaped me both professionally and personally.

Whenever I bring forth a fresh idea, it is always welcome by the team and my manager. Once presented, I’m given the opportunity to plan/research/execute the plan and report the results. It feels great to work for a company where my voice truly feels heard.

I have been promoted several times as my hard work is being recognized. It was great to be promoted into a role that I was drawn to, creating an opportunity for myself to advance in an area that interested me. Our CEO provides the unique opportunity to design your dream job and write a plan on how your role will impact the organization. It took several weeks of working together with the leadership team and CEO, but I made it happen! As I continue to evolve, the job I am in evolves with me. It’s something that will be hard to find anywhere else. It’s what makes this agency so invaluable to my career.

I think just knowing that I have the opportunity to continue growing in my career here. Katie talks about it all the time and is very transparent on what it takes to move up in each of our roles. I am learning something new to add to my toolbox of abilities every week. I feel stronger in my capabilities as times goes on and I look back at everything I’ve completed/accomplished.

Katie and the leadership team have done nothing but support my career and personal development from day one. They have always been open-minded, flexible, and trustworthy in their interactions with me and the rest of the staff. KWSM feels like a family, and I’m so proud to be a part of it. This job has played a major role in my life.

Communication and loyalty are what I believe make effective leaders in this organization. I am confident that if anything goes awry, there will be no hesitation on the senior leaders to let me or my coworkers know about it. They communicate with us and there is understanding because we trust in one another to say we are doing okay or that we are dropping the ball on something.

The leaders in our organization value transparency and integrity in their communication, actions, and choices which I feel builds trust with employees.

Managers meet with us 1 on 1 every week to discuss our thoughts, feelings, and emotions towards our clients and our work. They care about us more than just employees, but as people with lives that are significant to them as well.

This is a fantastic company to be a part of, and I’m grateful for the opportunity to be here. Katie has done a great job of building a team around her that clicks. I consider each of my coworkers as my friends, and my managers as mentors whom I highly trust.

I love telling others about how great it is to work at KWSM. I have the utmost confidence that my superiors will always make the right choices for interested applicants as the company grows because the team is so top-notch. This is a great bunch, and I’m glad to be part of the team.

This organization is run by an incredible leader who is continuously looking to innovate, improve, and grow. There is a reason for everything we do in our organization and I can feel the improvement over time. I have been at this company for 2 years now and I feel the perfect harmony of stability and ruthless innovation. The industry we are in requires collaboration and we are set up for future success.

I feel confident in the management and owner that they have integrity and amazing intentions for those who work for them. It’s truly a team-oriented environment. You are learning something new and growing every week, while always knowing that there is someone to support/guide you along the way.

KWSM is a workplace that gives you the freedom to be you. They have work-life balance down and will do what they can to support you, no matter where life takes you. Everyone truly cares about each other and the work they are doing. It’s a joy to be a part of this growing agency!

I love working at KWSM. I feel positively challenged in my work which allows me to grow as a writer and marketer. I have the freedom to express my thoughts and contribute in all areas. I feel that my opinion is valued. Everyone I have worked with is extremely helpful and loyal.

I find myself appreciating working here more and more. I feel like a sticking point for a lot of people is the work/life balance and by offering the 90/8 work schedule and the additional holidays off is just one of the many signs that she’s listening to our needs and will do whatever it takes to keep us as employees.

I really enjoy working here. It is challenging, but it is also very rewarding. I am a hard worker and like to be pushed to be my best. The leaders here create a good working environment to help everyone grow and continually improve as a professional. Additionally, they are very open about the direction of the company and where the company is headed. It’s exciting to be part of a small company that is growing quickly. We do great work for great clients and I’m proud to be a member of this team. I can say without a doubt that this is the best place I have ever worked, and I’m excited to continue to grow with the company as the company grows.

Our company and employees go above and beyond for clients and each other. Team work is of utmost importance and we strive to be exceptional as a team. We work hard to tell our clients’ stories and support each other along the way.

This company genuinely cares about its employees and creates an environment for us to strive, making it easier for us to produce better work for our clients.

KWSM has been a wonderful place to work these past few years and has helped me grow tremendously as an employee and professional in the industry. I truly believe the opportunities offered to me here would not have been provided at the same level anywhere else.

I believe that KWSM has a fantastic culture and group of people who genuinely care about me. There is a lot of opportunity for growth and I sincerely believe that my leadership wants to see me succeed.

As an employee, I feel that we are recognized for who we are as people along with skill level. People who align with KWSM’s mission and values will find themselves challenged, appreciated, and validated in this organization. No other job or upper management has shown as much integrity and compassion for their employees as I’ve seen here.

Recognition is a big piece. Good work is always recognized, from the smallest successes to the largest. Everyone feels appreciated and like they have a support system that will go to bat for them. Having management that cares more about teaching and guiding your career than the bottom line is unique in every industry, but particularly in the social media marketing world.

Our CEO goes above and beyond to create a supportive, inclusive, and engaging culture. I’ve never worked with a company that’s done more to develop its employees.

Managers have created meaningful relationships with us and take the time to listen to us if we have input or ideas. They genuinely want the best for each and every one of us and never let their ego get in the way. Many of our meetings/calls with clients don’t involve our manager because they do trust us and know that we are here because we are good at our job.

Our managers trust that we will provide quality service to our clients and deliver our best work always. We are trusted to manage all of our own accounts, and that we will reach out to our peers or managers if we are ever feeling overwhelmed or stressed. There is trust there that when we do speak out about needing help, that we will not be judged or looked down upon, but instead we will get the assistance we need to do our jobs well.

The leaders in our organization do what they say they are going to do. Whether it’s setting goals for the company, new initiatives, or simply setting up a fun activity, when they say something is going to happen, it does. They also act with a lot of integrity with our clients and with other employees. By seeing them do this, it shows that they will act the same way with me, and helps me trust them.

There is never a moment when choices aren’t explained, or one where the direction of the company wasn’t crystal clear. Having twice yearly State of the Company addresses keeps us motivated and gives a clear path for the company. There is never a question about where you fit in, or how your managers feel about you and your work. We also have the ability to reach out to anyone in the company, and we know that they will have our backs. The support system is incredible.

Leaders build trust through accountability. Our greatest asset is each other, and management recognizes that by giving us many opportunities to collaborate. We’re always there to support one another’s needs.

When I first started out here, I did not have the confidence I needed to be successful. With the training and expertise from my managers and peers, I have grown so much in the position, and have the confidence to take on any client that comes my way! This confidence will take me so far in life and I am forever grateful for the lessons I’ve learned during my time here.

In past positions, I was hesitant to speak up or promote a new idea. Instead, I would look to follow the lead of others. In this position, I feel that I’m encouraged to have my voice heard, and given the opportunity to become a leader among my peers. I still look up to the management team for advice and mentorship, but I also like the independence and trust in my talents that they give me.

This has been the best place for a young employee like me to start and launch their career. There is infinite room for growth, which is so rare in our industry. I know that there is always room for me to grow in the profession and in this job and long as I am dedicated to it.

Seeing our department grow has been really amazing. The company acknowledged the need for more team members with the amount of work that was expected and brought on more team members to alleviate the stress on our current team members. Being in a senior role as allowed me to help get those newer team members up to speed and lead them in a direction I think that will set our department and company up for success.

My training as a manager at KWSM has been instrumental in my ability to do my job. I meet with my boss monthly to go over the training and resources I have been reading, talk through issues or challenges, or receive feedback. We have recently rolled out a management goal setting system that will positively change the way the leadership team works together so that we can operate as a stronger company.

When I joined the agency I applied for a certain position, but ended up in a role more suited to my skillset thanks to recommendations from KWSM leadership. By giving me a job that I’m confident I’ll thrive in, they’ve set me up for success.

At KWSM we have weekly 1 on 1’s with our managers. Each week we’re able to chat about what we are feeling, how we are doing in the week, and whether we need support with work. Management has also taken the time to understand us as individuals by coaching and supporting us in the way that works best for us.

Management at the agency asks for our opinions and values them. Often, they take what we’ve suggested and implement it which is great knowing you’re making a difference in the company.

At KWSM, everyone has a voice. No matter what position you hold we want to hear from you. Everyone’s opinions and considerations are taken to heart and that builds so much trust between everyone on the team. We know that we are there for each other. When life happens, we know we will be taken care of.

Our leadership team works closely with its employees to help each and every one of us grow professionally. They see our skills and help us take them to the next level.

The leaders at KWSM train you well enough to be self-sufficient, meaning there’s no micromanagement – just pure accountability among team members. They’ve built trust with us by treating us like professionals and maintaining confidence in our skills, rather than scrutinizing our every move with little faith in our abilities. Everyone knows how much weight they’re pulling, all thanks to the accountable environment built by the KWSM leadership team.

The team at KWSM has a strong, supportive culture. Everyone cares deeply that your needs are met and that you feel a sense of belonging. Each team member is actively looking for ways to recognize each other for their hard work and how to best celebrate each other’s successes. Being a part of a team this genuine and this dedicated to their colleagues and clients is inspiring and motivating.

Management cares wholeheartedly for each team member. They focus on people’s strengths first, even if they don’t have the technical skills or know-how of the position which I’ve never seen at any other company.

I truly believe that those who have worked here have experienced something special that many others do not get the chance to. The opportunities we have here are unmatched which is what makes it a great place to work.

My career with KWSM has been a life-changing experience. I have been pushed out of my comfort zone, benefitting my personal and professional development. I feel confident in where I am headed in my position and my ability to succeed.

I have worked for a number of companies and been a part of a range of company cultures—KWSM stands out. Building a healthy culture is hard. It’s really easy for leaders of organizations to copy and paste the latest team building philosophy from some book and patch together a support structure for the team. It’s even easier to not even try. It takes genuine effort, high emotional intelligence, and long-term commitment to build a company culture that actually empowers a team. I feel that KWSM is unique, especially in the digital marketing industry, and I feel fortunate to work here.

KWSM is the most welcoming organization I’ve worked for thus far. They go above and beyond to make new team members feel adequately welcomed, maintain a culture of positivity and collaboration, and rarely let projects slip into panic mode. Most of all, I leave work every day knowing I’m a valued employee – all thanks to the workplace atmosphere they’ve designed over the past decade or so. The pay and benefits are generous as well, not to mention the convenience of a 9/80 work schedule. From trusting management and seamless workflows to a steady balance of work and play, I’d recommend this agency to any of my friends or colleagues in a heartbeat.

Every team member will go the extra mile without hesitation to support their teammates and clients. Leadership is trustworthy, transparent, and eager to provide support for each team member’s career progression.

KWSM is a great place to work. It is a fast-paced environment with good clients. Digital marketing is an industry that changes constantly and KWSM does a good job staying on top of the changes and adjusting as needed to help get results for our clients. It’s never boring and there are a lot of opportunities to step up and grow within the organization. The leaders of the company are smart and experienced and care about those who work for them.

KWSM’s team works out of offices across the country. It would make sense if the different city-based teams felt siloed from each other. It’s incredible to me how that isn’t the case. We meet as a team every morning, celebrate each other’s wins collectively, and support each other with problem solving and encouragement regardless of geographic location. I think a great stress test for the health of any organization would be to separate the team to different locations and time zones. If the work still gets done, you’re doing well. If your team gets the work done and everybody feels like they’re fully integrated (like we do at KWSM), you’re exceptional.

The managers at KWSM are also extremely skilled in flipping you from a new hire into a self-sufficient asset to the team, while maintaining a healthy mindset of “there are no stupid questions.”