Why Pictures Are Pivotal & Pinterest Academy | Social Media Help Desk 93

They say a picture is worth a thousand words, and this certainly rings true when looking for eye-catching content to post on social media. In this week’s edition of Social Media Help Desk, Director of Operations Stephen Wagner, Junior Content Editor Kayson Martin, and Content Editor Tiffany Lundberg discuss what to look for when picking […]

What is Pinterest Academy?

Pinterest Academy

Pinterest is one of the largest growing social media channels today. With 335 million users as of December 2019, Pinterest has become an ideal tool for many companies to sell their products and share their brand’s story. However, many companies struggle with creating a strategy that works on this platform. Thanks to the experts at […]

Is Influencer Marketing Right for You?

influencer in scrabble letters

Influencer marketing is one of the biggest growing trends today. Influencers are individuals that share their experiences about brands and convince others to try them out. They post on their social media channels and/or blog in exchange for free products or paid opportunities. Basically, these social moguls influence other users to trust your brand. So, […]

How KWSM Recognizes and Champions Team Members in the Workplace

There’s always a reason to celebrate! That’s something we pride ourselves on within our agency. Whether it’s a 3-year workiversary, a baby shower, or the month’s birthdays, we are always bringing joy to the office through celebrations. Another way we do this? By celebrating each other!   Recently, our President Katie Wagner was featured amongst […]

How to Respond to Customer Complaints Online

frowning baby - how to deal with customer complaints

Social media has become the ideal outlet for consumers to connect with brands. Customers don’t want to pick up the phone and wait on hold just to ask a question. This is the age of short attention spans and the necessity for immediate responses.   Customer service plays an integral role in keeping digital fans […]

Core Values at KWSM a digital marketing agency