Sometimes, Less Can Be More

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It’s tough juggling so many social media platforms nowadays (shameless plug: if you’re having difficulty, why not hand over some of the work to us?), right? On top of running your business, do you even have time to update your … Read More

How to Lose Credibility and Customers on Social Media

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When I first started using Twitter to reach out to companies, I was impressed at how quickly some responded, or that they responded at all.  But then I thought, “It that really surprising?” You’re on social media for a reason: … Read More

Negative Feedback on Social Media? No Problem.

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What a lot of people fear about using social media is having to deal with possible negative feedback.  It’s not an inevitable thing, but of course, putting yourself out there on the web subjects you to open criticism (and positive … Read More