Last Minute Timeline Tips

It’s here, it’s here! In an hour, Facebook, if true to their word, will be rolling out the new Timelines to all brand pages. Is your page prepared for all the changes yet? We made the switch early and have had ample time to configure and play around with the new layout and settings, so […]

Katie Wagner Social Media is Hiring!

We are expanding the KWSM team – could you be a good fit? We’re looking for someone who is currently working as a journalist. If you are a professional storyteller – radio, TV, print, or online – and are interested in putting those skills to work in the world of social media, we’d like to talk. […]

3 Ways to Use Twitter for Business

Twitter can be an extremely useful tool for marketing your business.  It is by far the most underused and misused social media platform there is based on the amount of impact you can have.  There are so many different and unique ways to use it for business, I could make a list as long as […]

Simple Strategies to Start on Social Media

If you’re new to using social media for your business, it can admittedly be overwhelming.  I have friends, long time college veterans of Facebook, who have disabled their Facebook accounts for personal reasons, only to come back later, barraged with all of the changes that Facebook invariably throws at us. If my friends, who I […]

Where Do You Find Content?

There is an abundance of information and content floating around in the internet, but the question is, what is the best? Surely, we all don’t have time to go aimlessly searching for good articles, links, facts and information everyday to find something to populate our social media content. Here are some ways that can help […]

4 Ways to Get More Fans on Your Business Facebook Page

The number one question I am asked about Facebook is: ‘How do I get more people to ‘like’ my Business Page?’ Let me start by saying that although we all like to be popular, the number of fans is not the most important thing. Building a community of quality fans who engage with you online […]

Customer Service and Social Media – A Personal Example

Customer service is a tricky thing to do right.  As a business owner, you want to keep your customers happy, but at the same time maintain the integrity of your business and your product.  Not listening to your customers at all is the death of a company, but satisfying your customers whim can be costly […]

What You Need to Know About E-Newsletter Marketing

It was a long time coming, but Katie Wagner Social Media finally launched our e-newsletter last month! (Shameless plug: subscribe here for a monthly digest of social media tips to help you and your business!) To be frank, before starting our own mailing list, I felt a slight apprehension about e-newsletters. Why? My own personal […]

Facebook Timeline for Brands?

Despite the protest and dread from many users, the Facebook Timeline is on its way, and it is here to stay. Facebook made the Timeline announcement back in September, but turns out the rollout seemed too hasty, and it’s been months since Facebook claimed it was going to convert every profile to the Timeline format.  Fear […]

How Education and Social Media are Connected

Do you like to learn?  If you are like most people, the answer is probably yes.  I would argue that everyone enjoys learning; the problem is that it is very time consuming.  If you think about the most extreme case of learning, going to school, it is literally a full time job.  In most cases, […]

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