Reflections from Brian Solis’ Keynote

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This past Wednesday I had the pleasure of attending the LinkedOC event featuring renowned author and thought-leader, Brian Solis.  Solis is the author of the best-selling book “The End of Business as Usual”, and his keynote revolved around the book’s … Read More

Be a Better Listener on Social Media

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You hear it all the time: In the real world, having good communication skills is crucial to achieving success in all aspects of your life, from your relationships to your career. And a key component of having good communication skills … Read More

Redeeming Yourself On Social Media

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Two weeks ago I wrote about how I had felt slighted by a company through social media. If you missed the blog post, you can read it here. Long story short, I had tweeted a company, only to find that … Read More

How to Lose Credibility and Customers on Social Media

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When I first started using Twitter to reach out to companies, I was impressed at how quickly some responded, or that they responded at all.  But then I thought, “It that really surprising?” You’re on social media for a reason: … Read More

Confessing My Angry Birds Addiction

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They say the first step in getting over an addiction is admitting you have a problem. I have a problem. That’s right.  I am 100% through and through addicted to Angry Birds.  Yes, it’s cute, yes, it’s fun, but it … Read More

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