Katie Wagner Social Media is Hiring!
We are expanding the KWSM team – could you be a good fit? We’re looking for someone who is currently working as a journalist. If you are a professional storyteller – radio, TV, print, or online – and are interested in putting those skills to work in the world of social media, we’d like to talk. […]
3 Ways to Use Twitter for Business
Twitter can be an extremely useful tool for marketing your business. It is by far the most underused and misused social media platform there is based on the amount of impact you can have. There are so many different and unique ways to use it for business, I could make a list as long as […]
4 Ways to Get More Fans on Your Business Facebook Page
The number one question I am asked about Facebook is: ‘How do I get more people to ‘like’ my Business Page?’ Let me start by saying that although we all like to be popular, the number of fans is not the most important thing. Building a community of quality fans who engage with you online […]
Customer Service and Social Media – A Personal Example
Customer service is a tricky thing to do right. As a business owner, you want to keep your customers happy, but at the same time maintain the integrity of your business and your product. Not listening to your customers at all is the death of a company, but satisfying your customers whim can be costly […]
What You Need to Know About E-Newsletter Marketing
It was a long time coming, but Katie Wagner Social Media finally launched our e-newsletter last month! (Shameless plug: subscribe here for a monthly digest of social media tips to help you and your business!) To be frank, before starting our own mailing list, I felt a slight apprehension about e-newsletters. Why? My own personal […]
Facebook Timeline for Brands?
Despite the protest and dread from many users, the Facebook Timeline is on its way, and it is here to stay. Facebook made the Timeline announcement back in September, but turns out the rollout seemed too hasty, and it’s been months since Facebook claimed it was going to convert every profile to the Timeline format. Fear […]
How Education and Social Media are Connected
Do you like to learn? If you are like most people, the answer is probably yes. I would argue that everyone enjoys learning; the problem is that it is very time consuming. If you think about the most extreme case of learning, going to school, it is literally a full time job. In most cases, […]
Why Are You Ignoring Me?
That’s the question that is going through my head right now. I feel the same exact way as when I am put on hold with my credit card or bank for a very long time. I call it being put on ‘ignore’… Chau wrote a blog recently about her experience with a certain company and […]
Where Was the Social Media in the Superbowl?
After watching the Superbowl yesterday, I was struck by how little social media was actually included. There was so much hype about how social media was going to be SO incorporated this year. They even had a social media command center for the event. Every major social media advocate was anticipating how social media would […]
Feel Like the Underdog? Social Media Can Help.
Sports make me really excited about the underdog. The idea that a team that had everything stacked against them came through and beat all the big guys to make it to the end is such an inspiration. But it also makes me think a lot about the underdog in the rest of my life, especially, the […]
