*UPDATE* As of 4:00 PM PST it appears the outage has been mostly resolved.
Refresh. Log out. Sign in again. Check wifi connection. Refresh.
It did not take long for the world to catch on that Facebook and Instagram were down. This is a challenge for us, as we are constantly posting on behalf of clients, running and analyzing digital ads, and checking all of our metrics to deliver reports. While the platforms do routine maintenance, an outage this big and for this long is news to users. After a refresh or two, thousands of users took to Twitter as their news source, only to find what they feared most: Facebook really is down. Messenger and Instagram seemed also to be affected.
Since the beginning of the outage, many users reported the photos and videos in their feed were not populating.
According to downdetector.com, it appears to be more than routine maintenance. It looks like this outage is being felt across the Americas and Europe.
It seems KWSM, and our clients, aren’t the only ones having to lean on Twiter today – Facebook was forced to take to Twitter to attempt to speak to users and calm fears.
So now, we wait. And we scroll Twitter, the hero of July 3rd, 2019.
And since we are all waiting… here are some of the funniest current tweets regarding the outage:
While we are down, now is a great time to plan out your content for the next week. Having trouble? Let the team at KWSM help! We offer content creation services, social media management and much more. Contact us today!